Free return

Is your product damaged? Did you receive the wrong item?
You simply don't like the product? That's annoying, but it doesn't matter!

You can return your order free of charge up to 14 days after receipt.

Submit your return via the link below:

https://zwembadwinkel.shipping-portal.com/rp/ 

Our customer service will send you a new item or arrange a refund.

Please note: do not send a parcel to our depot on your own, but follow the instructions via the link above.

Unfortunately, some items cannot be returned.
You can find these exceptions here:

Custom-made products
Unfortunately, we cannot take back ordered items that have been custom-made especially for you, such as winter covers and summer covers.